Privacy Policy
Your privacy is important to us. Learn how we protect your information.
Welcome to Crashsync Automotive Solutions ("we," "our," or "us"). We are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Important: This policy applies to all users of our platform, including collision repair shops, insurance professionals, and individual users.
We may collect the following types of information:
Personal Information
- • Name and contact details
- • Email address and phone number
- • Organization/shop information
- • Account credentials
Usage Data
- • Pages visited and time spent
- • Actions taken on our platform
- • Search queries and preferences
- • Feature usage patterns
Payment Information
- • Credit card details
- • PayPal information
- • Billing addresses
- • Transaction history
Technical Data
- • IP address and location
- • Browser type and version
- • Device information
- • Cookies and tracking data
We use the information we collect to:
Core Services:
- Provide and maintain our services
- Process transactions and payments
- Respond to inquiries and support
- Send administrative information
Improvements & Marketing:
- Improve our website and services
- Send marketing communications (with consent)
- Protect against unauthorized access
- Comply with legal requirements
We may share your information with:
Service Providers
Third parties that help us operate our business and provide services, such as payment processors, hosting providers, and analytics services.
Payment Processors
Financial institutions and payment service providers to process your payments securely.
Legal Requirements
When required by law, court order, or to protect our rights, property, or safety.
Note: We do not sell, trade, or rent your personal information to third parties for marketing purposes.
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Technical Safeguards
- • SSL/TLS encryption
- • Secure data storage
- • Regular security audits
- • Access controls
Administrative Safeguards
- • Employee training
- • Privacy policies
- • Incident response procedures
- • Regular updates
Important: No method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
Depending on your location, you may have the following rights:
Access the personal information we hold about you
Correct inaccurate or incomplete information
Request deletion of your personal information
Object to or restrict processing of your information
Receive your data in a portable format
Withdraw consent for data processing
We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
Types of Cookies We Use:
Essential Cookies
Required for basic website functionality
Analytics Cookies
Help us understand how you use our site
Preference Cookies
Remember your settings and preferences
Marketing Cookies
Used to deliver relevant advertisements
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18.
If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately so we can delete such information.
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
How We Notify You:
- • Email notification for significant changes
- • Website banner for policy updates
- • Updated "Last modified" date
- • In-app notifications when applicable
Privacy Questions?
If you have any questions about this Privacy Policy, your rights, or how we handle your data, please don't hesitate to contact us:
Thank you for trusting Crashsync with your information
This privacy policy is effective as of May 26, 2025